Property claim documents and damage information under professional review
Property claim illustration

Start with complete documents

A declarations page summarizes some policy information, but it is not the entire contract. Send the policy forms, endorsements and carrier correspondence available to you. We identify the issues to discuss and the documents needed before recommending next steps.

What we focus on

Policy documents

Organize the complete policy and endorsements associated with the loss date.

Carrier position

Separate requests for information from coverage decisions and payment explanations.

Evidence inventory

Identify which photographs, reports and invoices are already in the file and which may still be needed.

What to bring to the review

  • Declarations, forms and endorsements
  • Letters and all estimate versions
  • Loss timeline and supporting records

A common question

What if I do not have the whole policy?

Tell us what is missing. You can request a complete copy from the carrier or your insurance agent.

Related claim help

Service information from American Financial Claims. Updated September 19, 2026. Ask about your specific claim.